DOMESTIC APPLIANCE REPAIRS
sales, and servicing IN READING

REPAIRS TO HOUSEHOLD APPLIANCES INCLUDING DISHWASHERS, WASHING MACHINES + MORE

googlemybusiness_promptandprecise_nov2022

Domestic Appliance Repairs | Reading & Edinburgh | Repairs to all white goods including Washing Machines, Dishwashers, Coolers and more.

Domestic appliance repairs, sales and servicing in reading

repairs to household appliances including dishwashers + more

due to high work volumes THIS CHRISTMAS, our phone line will be monitored intermittently. therefore, please email us at:
reading@promptandprecise.co.uk

unfortunately, we are no longer taking on new bookings before tuesday 2nd january 2025. if you would like to book for january, please fill the 'request an appointment' webform.

WE APOLOGISE IN ADVANCE FOR THE INCONVENIENCE and thank you for your support.
Merry Christmas and a Happy New Year from the Prompt and Precise Team.

How
can we
help?

We have more than 20 years combined experience as Domestic Applicance Engineers and take pride in our proactive response to getting your appliance up and running where feasible. We diagnose and repair domestic appliances by many popular brands including:-

Our festive opening hours

Monday 23rd December – RETURN TO FITS ONLY

Christmas Eve – CLOSED

Christmas Day – CLOSED

Boxing Day – CLOSED

Friday 27th December – RETURN TO FITS ONLY

Saturday 28th December – CLOSED

Monday 30th December – CLOSED

Tuesday 31st December – CLOSED

Wednesday 1st January 2025 – CLOSED

Thursday 2nd January 2025 – 08:00-18:00 (return to regular hours)

how we work

Fill the 'request a repair' form to make an enquiry. a member of our team will call you back.

Our office will schedule a visit to perform an initial diagnosis. if we can, we will repair on the same day.

If a part is required. We will order it and visit a second time for no extra cost.

there's only one planet

As part of our commitment to reduce electronic waste, we collect printer ink cartridges, toners and household batteries for free during our call-outs. Ink cartridges and toners are sent to Recycle4Charity for reuse or recycling. Household batteries are sent to a waste management centre for reuse or recycling.

recycle4charity
our price promise

Fixed labour fees and no hidden costs. Ever

Labour is charged at a fixed rate and covers the cost of the
initial diagnosis and repair, even if an additional visit is required.
we are transparent about our prices as we think all companies should be.

our service promise

To get your appliance working fast

We like to live up to our name by visiting the same week you book (subject to availability)
we repair appliances from all of the industry leading and obscure brands.

faq's

promptandprecise_pricepromise

Yes, if the parts are available. However, on some occasions, if the part is not available or if the part is prohibitively expensive (more than the cost of a new machine), we would recommend a write-off. We try and avoid this where possible.

We have 1000’s of parts available. We work with multiple online vendors to supply our parts and order them on an as-and-when basis. They are delivered to us (generally) within 2 working days.

Email us: stuart@promptandprecise.co.uk

service partners for

how to keep your appliances clean

Washing machine

Run an empty cycle on 60 degrees or 90 degrees once a month to clean the drum. After,  check the drain pump filter by unscrewing and remove debris.

Tumble Dryer

Clean after every cycle. Never let the water container over fill.

Dishwasher

Run on an intense cycle once a week with a Finish dishwasher cleaner; clean the spray arms and filter.

Fridge

Clean regularly with anti-bacterial spray; add half a lemon to one of the shelves to keep the enclosure fresh; keep all the drainage holes clear.

Gas Hobs

Keep the burners free of food debris at all times to prevent blocking the gas jets.

OVENS

Remove the racks and place in the dishwasher once a week. Clean interior with oven cleaner. Clean door seal and hinges. Keep free from food debris.